Terms And Conditions
TourismTransfers.com (referred to in the agreement as 'we, us or our') acts as a transport providers.
The contract for the provision of transport service is between you and the TourismTransfers.com.
Our registered office is at Rua Abel F. Luís L253 - 8600 Lagos - Algarve - Portugal and our company number is Sérgio Gerardo - mavt 4499 - cae 79110, Please read these terms and conditions carefully before making any booking, as they contain important information about your rights and obligations and you will be bound by them.
These booking conditions, in conjunction with the information set out on our website, and your voucher form the entire agreement between ourselves and yourselves and cover all bookings made through TourismTransfers.com, including bookings made by phone .
1.1 Please read these terms and conditions carefully before making your booking. By making a booking with us, you agree to be legally bound by these terms and conditions as they may be modified and posted on our web site from time to time. Please also note that as you are contracting directly with the Supplier you may also be bound by their terms and conditions of booking.
1.2 By ordering any services from our website, you are entering into a contract with the TourismTransfers.com for the supply of Services. You agree to be legally bound by these terms and conditions of use as they apply to your order.
1.3 If you do not wish to be bound by these terms and conditions then regrettably you may not place an order via our website.
2.1 To place an order you must follow the ordering procedures set out on the order page of our website. All orders must be placed at least
24 hours in advance of your departure.
2.2 We are entitled, to refuse any order placed by you. In the event that we are unable to allocate your booking request, we will send an email to advise you of that fact. An alternative may be offered which may include additional charges. We will acknowledge your booking request by issuing a booking voucher on behalf of the TourismTransfers.com to the e-mail address you have given us upon ordering.
2.3 You confirm that all details you provide to us for the purpose of purchasing the Service from the TourismTransfers.com will be correct.
2.4 For bookings that are successfully allocated to TourismTransfers.com, a voucher will be produced detailing your journey details, the Supplier's details and your unique voucher number. It is your responsibility to check the details of your booking on the voucher prior to travel and inform us if there are any errors. TourismTransfers.com cannot be held responsible if the details entered at the time of placing your request are incorrect. You must present this to the driver at the start of your journey. TourismTransfers.com can refuse the transfer if your booking voucher is not shown.
3 Prices and Payment
3.1 Payments to the driver (in cash) on arrival at accommodation/airport. Details of the prices for the Service, and the procedures for payment and delivery are displayed on our website. The applicable price of any Service is the price displayed on our website at the date and time of your order. The price of any Service on our website may change before you place an order. We try to ensure that our prices displayed on our website are accurate but the price on your order will need to be validated by us as part of the acceptance procedure (see clause 3.2 below).
3.2 We will inform you if a Service's correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the Service at the correct price. If you cancel the order, you will receive a refund of all monies you have paid.
3.3 Prices quoted are per vehicle.
4 Special Requests
If you have any special requests, please let us know at the time of booking. however we cannot guarantee that they will be met.
5 Changes and Cancellations by you
Amendments can be made directly by phone only up to 12 hours prior to transfer.
6 Changes and Cancellations by TourismTransfers.com
We will inform you as soon as reasonably possible if TourismTransfers.com needs to make a significant change to your confirmed Services or to cancel them. We will also use all reasonable efforts to find alternative suitable Services for you at no extra cost , but we will have no further liability to you.
7 Our Responsibility
7.1 We act as a booking transfers. As such, we accept no liability for any illness, injury, death or loss of any kind. This includes loss, damage or theft of any luggage or personal belonging you or your party may be carrying. Any claim for loss, injury, illness or death should be pursued with the Supplier directly or may be covered under the terms of your insurance. We only accept liability to you for claims which arise solely as a result of our own negligence.
7.2 Descriptions of transfers provided are taken from information provided to us
and we do not accept responsibility for any inaccuracies in such information, nor can liability be accepted for changes to facilities which are not communicated to us.
7.3 In the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your booking (or the appropriate proportion of this if not everyone on the booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
8 Force Majeure
Force majeure means that we will not pay you compensation if we have to cancel or change any service because of unforeseeable circumstances or outside of our control. These may include but are not limited to, accidents and related delays, marches, demonstrations and unplanned disruption organized, police operations, unforeseen road hazards, terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority, industrial dispute, natural or nuclear disaster, fire, adverse weather conditions or other similar events beyond our control.
9 Your Responsibilities
9.1 It is your responsibility to travel with the booking voucher which lists arrival instructions and all relevant local contact numbers in case of an emergency and local office reconfirmation hours and contact number. This is clear on your booking voucher and the website. We do not accept any liability for any loss of service or other loss that you should not travel with your booking voucher.
9.2 If your flight is diverted, we recommend that you contact our service as soon as possible as they may be able to assist you in finding alternative transfer arrangements. Please note that we will not pay you for such alternative arrangements. Subject to their terms and conditions, it is the responsibility of the airline to transport you to your original destination airport.
10 If you have a complaint
10.1 If you encounter a problem with your Service, please call us using the numbers given to you on your booking voucher, and we will immediately endeavour to investigate and put things right.
11.1 If you wish to rely on any variations to these terms and conditions, you should ensure that such variations are agreed with us in writing as soon as possible.
11.2 We may transfer or subcontract any or all of our rights and obligations under these terms and conditions at any time.
11.3 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by the new version. You must check the terms and conditions on the website regularly. The terms governing the purchase of any Service will be the terms in place at the time of your order.
11.4 A person who is not a party to our agreement has no rights under the Contracts (Rights of Third Parties) to enforce any term of either agreement but this does not affect any right or remedy of another party which exists or is available apart from that Act.
11.5 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be deleted but all other terms will remain valid.
11.6 Our terms and conditions and your use of our web site are governed by the laws of Portugal, and in the event of any dispute under our contract, you agree to submit to the exclusive jurisdiction of the Portuguese courts.
11.7 Failure by either party to exercise any right or remedy under this agreement does not constitute a waiver of that right or remedy.